HR’s approach to off set business challenges

IIPM MANAGEMENT INSTITUTE

General Sharma identifies with the changing nature and role of HR today. He calls for HR to have taken a more proactive role in the IT industry where this turnaround came in much sooner. He asserts, “HR was earlier considered as a depository of human researches, which was the fountainhead of all policy enunciation. Today it is more to do with human resource being a part of the process. Especially in an evolving organisation, the bottoms-up approach has taken precedence, which is a big change. There has also been a quantum shift from a salary- based requirement to the job enrichment focus, where job challenges form an essential part. While earlier, people were willing to fit in the roles of the job as long as they were paid, today the focus is on making the job fit with the people requirements.”

In this changed outlook, a very important aspect for all organisations is to maintain the ‘people touch’. InterraIT has a designated position in the organization of that of a ‘Relationship Manager’, whose job comprises of meeting and talking to employees across all levels. Talking informally to them helps in finding out the problems and if s/he is able to give the right feedback which is an asset for any organisation to ensure employee satisfaction and content.

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Source : IIPM Editorial, 2007

An IIPM and Professor Arindam Chaudhuri (Renowned Management Guru and Economist) Initiative